BUL-AI Ltd. is one of the leading companies on the Bulgarian market in the field of AI-powered agricultural solutions, design, equipment delivery, and maintenance of smart garden systems. We carry out our activities through the following trading companies:
BUL-AI Ltd. with UIC 115820126 is a company specializing in AI-powered agricultural solutions, design, equipment delivery, and maintenance of smart garden systems. We carry out our activities through the following trading companies:
The company's registered address is Bulgaria, Varna, Mladost district, bl. 118, entr. 7, fl. 1a. Contact information includes: phone: 0888310104 and email: info@bul-ai.com.
We publish this information to meet the new standards introduced by the General Data Protection Regulation (GDPR), guided by the principle that data subject rights are personal rights protecting the inviolability of personality and human dignity as supreme values.
We are obliged to inform you how we process your personal data, how we ensure their protection and security, and what your rights are. This information will depend on the type of specific processing. Therefore, you will find links to separate privacy notices to understand how your personal information is used and how to exercise your rights for a specific case.
To guarantee our leading position in the sector, BUL-AI Ltd., with UIC processes the personal data of registered users of the site: www.aigarden.bg as an administrator. We apply the principles of personal data processing. In implementing the principles of transparency and fair processing concerning the data subject, we provide information about the processed data, processing activities, and your means of control over these activities. This Notice is intended for persons whose data we process in connection with the operation of the website. Such persons may be:
-website visitors;
-persons who placed an order without registration;
-registered users.
We only process data that is necessary for the functioning and provision of services through the website, as indicated in the following points. We do not use your data for automated decision-making through computer algorithms replacing human judgment, including profiling. We may process your personal data for the purposes of establishing, exercising, and defending potential legal claims.
When visiting the site, the following data is collected: IP address; browser type and user's operating system. Processing is necessary for the site's functioning and is carried out based on the legitimate interests of the administrators, which consist of maintaining current and accessible information about our activities.
When purchasing a product from the online store by an individual who is not a registered user, we process the following data: product, chosen payment method, recipient data – names, email, phone, address, company (if any), chosen delivery method, serving office. This data is processed to enable the processing and fulfillment of the order for the chosen products. The data is processed on the basis of concluding and executing a contract (for purchase and sale) concluded through the functionalities of the online store. When products are purchased on behalf of a legal entity, we process the data of the product recipient - names, email, phone, address, company. The data is necessary to enable the processing and execution of the purchase and sale contract. The basis for processing is the protection of the legitimate interests of the administrators, which consist of effective execution of commercial activity.
For the process of registering a profile in the information system, it is necessary to provide the following data: names; e-mail; phone; addresses when more than one is entered; company data - name and address; access password - stored in encrypted form; subscribe/unsubscribe from the newsletter. When ordering from the site, information about order history, chosen favorite products, and a list of delivery addresses is created and stored. When confirming participation in an event organized by the Companies, data is collected about the names of participants, company, email, and contact phone. The Companies process personal data for registered users for the purposes of:
-operation of an online store through which orders are placed for goods offered by the Companies;
-sending a newsletter;
-confirming participation by customers or their employees in events organized by the Companies;
-ensuring our legitimate interests in promoting the activity. The basis for processing personal data is the protection of the legitimate interests of the administrators, which consist of effectively conducting business activities through distance selling of goods and making sales through event organization. We process your data for sending a newsletter based on your explicit consent, expressed by confirming the subscription email. You can withdraw your consent at any time through the newsletter subscribe/unsubscribe functionality available in the "My GDPR Tools" section in your profile. The withdrawal of your consent only has effect going forward and does not affect processing activities already carried out.
The data is obtained directly from you - during the visit, registration, and use of the site's functionalities.
Our general approach is to retain personal data only for as long as necessary to satisfy the purpose for which it was collected by us or provided by you. We store visitor data for 1 year, order data for 5 years from their execution, and registered user data for 5 years from profile deletion.
All processing and storage of personal data is maintained by the BUL-AI Ltd. team.
We may provide data to organizations that process them as independent administrators - we provide data to postal service providers through which we deliver purchased products, to banks (e.g., when refunding amounts for returned products). We do not process or provide your personal data to persons outside the European Economic Area or to international organizations.
We take reasonable physical, technical, and organizational security measures designed to protect your personal data from loss, misuse, alteration, destruction, or damage. We require our employees to know the requirements for personal data protection. The main responsibility for ensuring processing security lies with BUL-AI Ltd., which provides measures in accordance with the requirements of the implemented ISO/IEC 27001:2017 standard.
As a data subject, you have the right to request:
-access to your personal data;
-removal of inaccurate personal data (including completion of incomplete personal data).
You can request deletion of personal data in the following cases:
-the personal data is no longer necessary for the purposes for which it was processed;
-the personal data has been processed unlawfully;
-deletion is necessary for compliance with a legal obligation under Union or Member State law to which the controller is subject.
We limit the processing of personal data to storage only when:
-the accuracy of the personal data is contested;
-the processing is unlawful, but you object to the deletion of personal data;
-we no longer require the personal data, but you still need it for the establishment, exercise, or defense of legal claims.
-exercise your right to portability - for data processed based on contract or consent when processing is carried out by automated means.
withdraw your consent.
You have the right to object to data processing based on our legitimate interests at any time and on grounds relating to your particular situation. We will cease processing personal data unless we demonstrate compelling legitimate grounds for processing that override the interests, rights, and freedoms of the data subject, or for the establishment, exercise, or defense of legal claims. If you have any questions or concerns about the processing of your personal data or wish to exercise any of your rights, please contact us. For your convenience, we maintain a general email address for correspondence: info@bul-ai.com, through which you can contact us.
If you believe that the processing of personal data is unlawful or violates your rights, you can file a complaint with the Commission for Personal Data Protection, located at: Sofia 1592, 2 Prof. Tsvetan Lazarov Blvd., with email address: https://www.cpdp.bg/ or with the Administrative Court - Varna.
For all questions related to the processing of your personal data and the exercise of rights, you can contact us through the email address for correspondence: info@bul-ai.com. You can use this email for questions and requests to any of the Companies.
When updating our privacy notices, made as part of our ongoing commitment to transparency, changes will be published on the site.
As part of BUL-AI Ltd.'s core business, we perform installation activities (when related to commissioning), maintenance and servicing, and service activities of technical devices that are carriers of personal data.
Although BUL-AI Ltd.'s main activity does not include activities that may lead to the processing of personal data contained in technical devices, if based on the individual contract such is required, the activities of installation (when related to commissioning), maintenance and servicing, and service activities of technical devices that are carriers of personal data will be performed by BUL-AI Ltd. according to its general terms. In these cases, BUL-AI Ltd. delivers the technical device without performing any personal data processing activities.