Privacy Policy

Privacy Policy

Company "SECURE" EOOD is one of the leading companies on the Bulgarian market in the field of access control systems, design, delivery of equipment, parking systems, construction and maintenance of security systems. We carry out our activities through the following trading companies:

"SECURE" EOOD with EIK 115820126 is a company specializing in access control systems, design, delivery of equipment, parking systems, construction and maintenance of security systems. We carry out our activities through the following trading companies:

The company is headquartered at Bulgaria, Varna, Mladost district, bl. 118, entrance 7, floor 1a. Contact information includes: phone: 0888310104 and email: info@secure.bg.

We publish this information to comply with the new standards introduced by the General Data Protection Regulation (GDPR), guided by the principle that data subject rights are personal rights protecting the privacy and human dignity as supreme values.

We are obliged to inform you about how we process your personal data, how we ensure their protection and security, and what your rights are. This information will depend on the type of specific processing. Therefore, you will find links to individual privacy notices to understand how your personal information is used and how to exercise your rights for a specific case.

How do we use the personal data you enter on the website?

CONTACT DATA WITH ADMINISTRATORS.

To maintain our leading position in the sector, "SECURE" EOOD, with EIK, processes the personal data of registered users of the website: www.aigarden.bg as administrator. We apply the principles for processing personal data. In fulfillment of the principles of transparency and good faith in processing with respect to the data subject, we provide information about the processed data, processing activities, and your ways to control these activities. This Notice is intended for persons whose data we process in connection with the operation of the website. Such persons may be:

-visitors to our website;

-persons who made an order without registration;

-registered users.

PROCESSED DATA, PURPOSES AND GROUNDS FOR PROCESSING ACTIVITIES.

We only process data that is necessary for the operation and provision of services through the website, as indicated in the following points. We do not use your data for automated decision-making through computer algorithms replacing human judgment, including for profiling. We may process your personal data for the purposes of establishing, exercising and defending against potential legal claims.

WEBSITE VISITORS.

When visiting the site, the following data is collected: IP address; type of browser and user's operating system. The processing is necessary for the operation of the site and is carried out on the basis of the legitimate interests of the administrators, which consist in maintaining current and accessible information about our activities.

PERSONS WHO MADE AN ORDER WITHOUT REGISTRATION.

When purchasing a product from the online store by a natural person who is not a registered user, we process the following data: product, selected payment method, recipient data - names, email, phone, address, company (if any), selected delivery method, service office. The specified data is processed to enable the processing and execution of the order for the selected products. The data is processed on the basis of conclusion and execution of a contract (for purchase-sale) concluded through the functionalities of the online store. When products are purchased on behalf of a legal entity, we process the recipient's data - names, email, phone, address, company. The data is necessary to enable the processing and execution of the purchase-sale contract. The basis for processing is the protection of the legitimate interests of the administrators, which consist in the effective conduct of commercial activity.

REGISTERED USERS.

For the profile registration process in the information system, it is necessary to provide the following data: names; e-mail; phone; addresses, when more than one is entered; company data - name and address; access password - stored in encrypted form; subscription/unsubscription from the information bulletin. When ordering from the site, information about the chronology of orders made, selected favorite products, as well as a list of delivery addresses is created and stored. When confirming participation in an event organized by the Companies, data about the participants' names, company, email and contact phone is collected. The Companies process personal data for registered users for the purposes of:

-operation of an online store through which goods offered by the Companies are ordered;

-sending an information bulletin;

-confirmation of participation by clients or their employees in events organized by the Companies;

-ensuring our legitimate interests in popularizing activities. The basis for processing personal data is the protection of the legitimate interests of the administrators, which consist in effectively conducting commercial activity through distance selling of goods and conducting sales through event organization. We process your data for sending an information bulletin based on your explicit consent, expressed through confirmation of the subscription email. You can withdraw your consent at any time through the newsletter registration/unsubscription functionality available in the "My GDPR Tools" section of your profile. Withdrawing your consent has effect only for the future and does not affect processing activities already performed.

SOURCES OF PERSONAL DATA.

The data is obtained directly from you - during the visit, registration and use of the site's functionalities.

STORAGE OF PERSONAL DATA.

Our general approach is to keep personal data only for as long as necessary to fulfill the purpose for which it was collected by us or provided by you. We store visitor data for a period of 1 year, for orders made for a period of 5 years from their execution, and for registered users for a period of 5 years from profile deletion.

DISCLOSURE AND INTERNATIONAL TRANSFER OF PERSONAL DATA.

All processing and storage of personal data is maintained by the "SECURE" EOOD team.

We may provide data to organizations that process them as independent controllers - we provide data to postal service providers through which we deliver purchased products, to banks (e.g., when refunding amounts for returned products). We do not process or provide your personal data to entities outside the European Economic Area or to international organizations.

SECURITY OF PERSONAL DATA.

We take reasonable physical, technical and organizational security measures designed to protect your personal data from loss, misuse, alteration, destruction or damage. We require our employees to be knowledgeable about personal data protection requirements. The main responsibility for ensuring processing security lies with "SECURE" EOOD which provides measures in accordance with the requirements of the implemented ISO/IEC 27001:2017 standard.

YOUR RIGHTS.

As a data subject, you have the right to request that we:

-provide you with access to your personal data;

-remove inaccurate personal data (including to complete incomplete personal data).

You can request that we delete personal data in the following cases:

-personal data is no longer necessary for the purposes for which it was processed;

-personal data has been processed unlawfully;

-deletion is necessary to comply with a legal obligation under Union law or the law of a Member State which applies to the controller.

We restrict the processing of personal data to storage only when:

-the accuracy of personal data is contested;

-the processing is unlawful but you object to the deletion of personal data;

-we no longer need the personal data but you need it for the establishment, exercise or defense of legal claims.

-exercise your right to portability - for data that is processed on the basis of a contract or consent, when their processing is carried out by automated means.

withdraw your consent.

You have the right to object to data processing based on our legitimate interests at any time and on grounds relating to your particular situation. We will stop processing personal data unless we prove that there are compelling legal grounds for processing that override your interests, rights and freedoms as a data subject, or for the establishment, exercise or defense of legal claims. If you have any questions or concerns about the processing of your personal data or wish to exercise any of your rights, please contact us. For your convenience, we maintain a general email address: info@secure.bg, through which you can contact us.

If you believe that the processing of personal data is unlawful or violates your rights, you can file a complaint with the Commission for Personal Data Protection, at: Sofia 1592, "Prof. Tsvetan Lazarov" Blvd. No. 2, with email: https://www.cpdp.bg/ or to the Administrative Court - Varna.

For all questions related to the processing of your personal data and the exercise of rights, you can contact us via email: info@secure.bg. You can use the specified email for questions and requests to any of the Companies.

When updating our privacy notices, made as part of our ongoing commitment to be transparent, changes will be published on the site.

Within the main activity of "SECURE" EOOD, we perform installation activities (when related to commissioning), maintenance and service and service activities of technical devices that are carriers of personal data.

Although the main activity of "SECURE" EOOD does not include activities that may lead to processing of personal data contained in technical devices, if such is required based on the individual contract, installation activities (when related to commissioning), maintenance and service and service activities of technical devices that are carriers of personal data will be performed by "SECURE" EOOD according to its general terms. In these cases, "SECURE" EOOD transfers the technical device without performing any personal data processing activities.